Excessive Tech Pet Micro Sonic 5 Water-Resistant Collar with Digital Transmitter MS-5

Stops working after only a couple months
Im officially very dissatisfied with these collars I have been through 16 of these collars sensors and they last less each time with this last round being bought on feb 25th it’s now April 28th and two out of the three animals I have they’re collars died. I have had this door for about two years now and it is frustrating because in order to fix this I have to purchase a different door and I paid almost 600 for this door so I don’t really want to do that nor can I afford to, so I’m stuck buying sensor after sensor. I would not recommend buying the door that pairs with this collar

Works well, expensive replacement batteries, difficult buckle to fasten.
Update. I have upgraded the stars for phenomenal customer service I received after I wrote the original review. I received a replacement collar and extra batteries. The second collar works as described and I have had no problems.Orginal Review:I paid extra for the MS-5 waterproof version (vs the MS-4, which is advertised as water resistant) https://www.amazon.com/High-Tech-Pet-MS-4-Transmitter/dp/B00ALSYKNY/ref=sr_1_1?ie=UTF8&qid=1475281580&sr=8-1&keywords=high+tech+ms4. You can’t keep my dog out of the water and the collar is a little difficult to take on and off. The first time my dog went swimming, the MS-5 stopped working for 24 hours. It has been working since that failure, but I’m certainly not going to let me pup back in the water with it on. On the upside, my dog loves being able let herself in or out of the house on her own. Sometimes she seems to walk up to the dog door just for the entertainment of opening it herself.Heads up:The fastening system is two tiny d-rings that you pass the nylon strap back on itself through. This thing requires serious dexterity to buckle and unbuckle.The transmitter requires proprietary, expensive batteries. The company states that using batteries other than the ones they sell can damage the unit. I need to research if this is really true.I contacted the company via e-mail with my experience. They were quick to respond, apologized, and the rep said thye would pass along my feedback to their design team. They also stated they would send a replacement. I sent my mailing address in my reply but after 14 days, I have not gotten a replacement. I will update this review if I get the replacement.

Great pet collar
We wrap the battery case with electrical tape to secure the batteries. We have 3 cats who have access to an automatic door in our garage so they have shelter when they are outside

The door that keeps on spending.
Details:Purchased – 2013Model: PX2- LargeDogs: Doberman (dog breed should definitely be taken into consideration for wear and tear potential)Story:I dont write many reviews, but I have come to a boiling point with High Tech. Reader be warned.I will try to be as neutral as I can.Door has an over all good construction and works for its purpose. Up, down, locks. Easy enough?Over my now four year span with this door i have done the following:Replaced the bolts that hold in the door with larder more heavy duty to have a better seal and strengthened the door significantly. I had to do this after a power outage and the battery backup i had purchased failed (bad battery from high tech) My 80 pound lean dobby decided he didnt want to stay outside in the rain to he kept jumping on the door till the dog door backing busted off. He then dried himself off on the couch after coming in. Door bolts replaced and that issue is no more. Kicking the door in would be a challenge after that.Bad /Mixed parts:Iv had to replace several parts on this door. Motor 2x, sensors 3x, and main board 2x (once due to new motor not being compatible with the old one, via high tech diagnosed that) This is war and tear damage from having dogs CONSTANTLY in and out. I can let that slide on the review rating. “is what it is” costSensors:Sensors are horrid. Iv since day one had to keep the sensors on MAX for the door to open 12 inches from the opening. Same from outside. Otherwise the door when they are smack dab in front of it would not open. So after a few years of doing this and some extra parts I added in a second sensor and mounted it on the side. Totally fixed the range issue by adding a new LOS (line of sight)Collars:Ok so now comes the hate speech. Im NINE collars deep at this point. Yep, NINE. 9. 09. 1,2,3,4,5,6,7,8,9.I have doberman. They run, jump, rough play with each other, and so on. These collars break like the cheap plastic they are. Now due to my own collar modifications the last 3 have lasted 4 times longer then the rest.Modification: I take the collars and wrap them in Silicone Rubber Self Fusing Tape around all the edges and the middle. I then I take an exacto knife and cut out the silver sensor, test button, and led light. This then gets attached with zip ties to their collars.As you can see this becomes a PAIN in the ass when you need to change the battery.Inevitably the collar breaks or stops working over time.High Tech PLEASE FOR THE LOVE OF DOG GET YOUR COLLAR FIXED.You say on your website: “Plexidor’s biggest drawback is its price, a whopping $1200.00! We have no idea why it costs so much or why anyone would spend this kind of money when the Power Pet door, at 1/3 the price, performs so much better, looks so much better and gives you so many more features.” Iv seen the reviews for that door and they dont seem to have near as much replacement cost issues as this product.I have my parents and two friends that have purchased this products and we all have the same issue. The collars are total crap in the current configuration. Had i known my “1/3ed price door” was going to cost me over 1000 in maintenance costs to keep the system going I would have never bought this system that now my dogs depend on.It would be awesome to talk to some “engineers” and get this product where it should be.Again now i have to order another collar so 50 down the drain.

I was surprised at its size. Our lil guy doesn’t seem to even notice it. The ONLY thing I do not like, is that the manufacturer, chose to create a “casing” for the battery, thereby highly increasing the price of the battery. Fortunately, I was able to find others on the internet who also hated this and were able to use a standard battery (I can’t remember the number now) and they used an Exacto knife to remove the special “casing” that the factory uses. Being careful not to destroy it. They, they found another battery that is the same size and specs. They put the casing back on, and while no one seems to be able to spot weld it again, taping it seems to work just fine. I was able to order some extra batteries from E-bay that were at a more resonable price. But when it comes time to replace, I’ll try to removing the case thing. 😉

Didn’t appreciate not being informed that I wasn’t going to receive two of them, only received one. I have two dogs !

The collar is amazing works very well the only negative is the band is very thin.